Shipping & Returns

Free Shipping Worldwide

We are shipping all orders for free no matter the order value or destination.

Order Processing Time

The time we need to prepare an order for shipping varies. For details, please see individual items.

Estimated shipping times:

  • North America: 1-3 weeks
  • Europe: 4-9 business days
  • Australia, New Zealand and Oceania: 2-4 weeks
  • Asia & Pacific: 2-4 weeks
  • Latin America and the Caribbean: 2-4 weeks

We will do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend a lot on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. LinenBee is not responsible for delays due to customs.

 

Returns 

Returns, exchanges, and cancellations

We accept returns, exchanges, and cancellations. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please follow these deadlines in order to return or exchange an item or to make an cancellation: 

Contact us within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 24 hours of purchase


The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Any item not in its original condition, damaged or missing parts for reasons not due to our error 

Return Shipping

To return your product, you should mail your product to: Kaapu 17, Valmiera, LV4201, Latvia, EU


Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please note that the time it may take for your exchanged product to reach us may vary depending on where you live.  


Questions about your order?
Please Contact us if you have any problems with your order.

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